Privacy Policy
At SolChamp, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
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Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include your name, email address, phone number, company information, and project requirements.
Usage Information
We automatically collect certain information about your use of our services, including your IP address, browser type, operating system, referring URLs, and pages viewed.
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized experiences.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our services, process transactions, and communicate with you about your projects.
Communication
We may use your contact information to send you technical notices, updates, security alerts, and administrative messages.
Analytics and Improvement
We analyze usage patterns to understand how our services are used and to improve user experience and service quality.
Information Sharing
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
All data transmission is encrypted using industry-standard SSL/TLS protocols. Sensitive data is encrypted at rest using AES-256 encryption.
Access Controls
We maintain strict access controls and regularly audit our systems to ensure the security and integrity of your data.
Your Rights
Access and Correction
You have the right to access, update, or correct your personal information. You can do this through your account settings or by contacting us.
Data Portability
You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Deletion
You may request deletion of your personal information, subject to certain legal and contractual restrictions.
International Data Transfers
Global Operations
As we serve clients worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Compliance Standards
We comply with applicable data protection laws including GDPR, CCPA, and other regional privacy regulations to ensure your data is protected regardless of location.
Contact Us About Privacy
Data Protection Officer
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Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated policy.